Zammad MCP

Every Zammad ticket, article, and Knowledge Base operation as one CLI and MCP server - plus a team-management layer (agent load, customer health, aging backlog, escalation triage, churn risk, feedback mining) the Zammad API can't answer in a single call. Works with the AI you already use - ChatGPT (Plus/Pro+), Claude Desktop, Codex, Claude Code, Claude Cowork, and…

People who work with Zammad and want it reachable from Claude, Cursor, VS Code, or another MCP client. The project is written in Go.

One of 67 MCP servers published from servosity/msp-skills. Stars and repository activity are shared across all of them. See all 67 →

VERIFIED ACTIVE

LAST COMMIT 2026-09-16 · VERIFIED 2026-09-18

NOASSERTION · Go servers · how we verify → /methodology

01 · Install Zammad MCP

before you install - you'll need

ZAMMAD_API_TOKEN

Environment variables documented in the project's README - it lists which are required and which have defaults.

Claude Desktop

Settings → Extensions → Install, then select the https://github.com/Servosity/msp-skills/releases/download/zammad-v0.1.5/zammad-mcp.mcpb .mcpb bundle

02 · Evidence

Security posture

What to check before giving this server access to your agent - from the registry, GitHub, and our own probes. We don't score safety; we show what's verifiable.

runs as Claude Desktop extension (.mcpb bundle)

license no standard license detected - usage rights unclear; check the repo before commercial use

registry namespace io.github.Servosity is GitHub-verified and matches the repo owner

03 · What Zammad MCP can do

Prose above is summarized from the project's README and registry record - no invented capabilities.

Latest releases

datagate-v0.1.0 · 2026-09-14

Added · Initial DataGate connector: read-only (list/get/search) coverage of customers, · customer users, agreements, service items, assignments, rate cards, sites, · product templates, kit templates, invoices…

riverside-fm-v0.1.0 · 2026-09-14

Added · Initial msp-skills release: Riverside CLI + MCP server for exporting your own · Riverside.com account. · bulk export - archive a whole studio's transcripts, assets, and HLS manifests · to disk with a resume…

acronis-v0.1.4 · 2026-09-11

Fixed · Resolve the API client's tenant subtree for default sync and search; sync agents, · per-tenant usages, and offering items as well as the existing resources. · Follow Acronis nested cursors, including short…

04 · Who maintains Zammad MCP

Zammad MCP is maintained by servosity. We track 67 MCP servers from servosity - 67 actively maintained, 40 combined GitHub stars, oldest repo from May 2026. Full record: all servers from servosity.

  1. Abnormal Security MCP Abnormal Security email threats, cases, and reporting in your terminal and your AI agents. ★ 40
  2. Acronis MCP The first real CLI for the Acronis Cyber Protect Cloud platform - every tenant, agent, and usage ★ 40
  3. Action1 MCP Every Action1 endpoint, plus fleet-wide patch and vulnerability views across all your organizations. ★ 40
  4. Afi MCP The first CLI for Afi SaaS backup - full public-API coverage plus the fleet-wide coverage ★ 40
  5. AppDirect MCP AppDirect marketplace operations with an offline mirror and cross-company billing reconciliation. ★ 40
  6. Atera MCP Every Atera RMM + PSA endpoint, plus a local SQLite mirror that answers fleet-health, SLA, and ★ 40

05 · Facts

repository
github.com/servosity/msp-skills
category
documentation - actively maintained as of 2026-09-18.
registry
io.github.Servosity/zammad-mcp (active, first published 2026-07-11 · 6 versions)
packages
mcpb:https://github.com/Servosity/msp-skills/releases/download/zammad-v0.1.5/zammad-mcp.mcpb

06 · Zammad MCP FAQ

What is Zammad MCP?

Every Zammad ticket, article, and Knowledge Base operation as one CLI and MCP server - plus a team-management layer (agent load, customer health, aging backlog, escalation triage, churn risk, feedback mining) the Zammad API can't answer in a single call. Works with the AI you already use - ChatGPT (Plus/Pro+), Claude Desktop, Codex, Claude Code, Claude Cowork, and…

Is Zammad MCP still maintained?

Yes - as of 2026-09-18, its last commit was 2026-09-16. We re-verify nightly.

07 · Alternatives to Zammad MCP

Alternatives to Zammad MCP

Maintained documentation servers if Zammad MCP isn't the fit.

  1. Context7 Up-to-date code docs for any prompt ★ 62,152 · 2026-09-18
  2. Agent Skills Search Server Search and discover Agent Skills from the skills.sh registry. Powered by HAPI MCP server. ★ 25,432 · 2026-08-09
  3. Repowise Codebase intelligence for AI coding agents - graph, git history, docs, decisions, code health. ★ 6,686 · 2026-09-17
  4. GitLab MCP GitLab MCP server for projects, merge requests, issues, pipelines, wiki, releases, and more. ★ 1,984 · 2026-09-16
  5. Microsoft Learn MCP Official Microsoft Learn MCP Server – real-time, trusted docs & code samples for AI and LLMs. ★ 1,892 · 2026-09-10
  6. Pg Aiguide Comprehensive PostgreSQL documentation and best practices, including ecosystem tools ★ 1,843 · 2026-09-16

Pairs well with

Servers that cover what Zammad MCP doesn't - only shown when the pairing reason fits the companion.

  1. Serena → coding agent companion coding agent · ★ 29,556
  2. Desktop Commander → coding agent companion coding agent · ★ 9,633
  3. Xcode Build MCP → developer tools companion developer tools · ★ 6,397
  4. Sentry MCP → developer tools companion developer tools · ★ 855

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